Terms Of Service

1. Introduction

Welcome to our MrBluGorilla online Art Store. By placing an order through our website, you agree to the following Terms & Conditions. Please read them carefully. If you have any questions, feel free to contact us.

2. Products & Descriptions

We strive to represent all artwork as accurately as possible. Colors may vary slightly due to monitor or device settings. All dimensions and materials are listed to the best of our ability.

3. Ordering & Payment

All orders must be paid in full at the time of checkout. We accept major credit cards, PayPal, and other payment methods as displayed at checkout. Prices are listed in USD and may change without notice.

4. Shipping & Delivery

Processing and delivery times will vary depending on the artwork and destination. Estimated delivery times are displayed at checkout but are not guaranteed. We are not responsible for delays caused by carriers, customs, or other external factors.

5. Money-Back Guarantee

Satisfaction Guarantee

We want you to truly love your art. If for any reason you are not completely satisfied with your purchase, you may request a full refund within 30 days of receiving your order.

Refund Requirements:

  • The item must be returned in its original condition and packaging.
  • Refunds are issued to the original payment method once the artwork is received and inspected.
  • Original shipping fees are non-refundable.
  • Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days with photos of the issue. We will replace the item or provide a full refund at no cost to you.

6. Intellectual Property

All artwork, images, and content on this website are the intellectual property of the artist and may not be reproduced, copied, or used without written permission.

7. Privacy Policy

We respect your privacy. Your personal information is used only to process orders, provide customer support, and improve our services. We do not sell or share your information with third parties.